Monsoon preparedness: what residents can ask their ward office

Every year residents report waterlogging in the same lanes. Ward offices usually publish a pre-monsoon work plan.

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Questions you can ask

• Which drains in my lane are scheduled for cleaning, and when?
• Who do I contact if a tree looks unsafe?
• What is the emergency helpline number for my ward?

Keep a record of the date and the name of the office you contacted.